Strategic Relationship Manager, Commercial Lending

Bank-of-Hop; Niles (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

Bank-of-Hop is seeking a Relationship Manager to support our BLC# Commercial Lending Center. You will be the primary contact for client needs, overseeing loans, deposits, treasury management, and international trade services.

You will develop a tailored Relationship Development Plan, analyze client business and industry, negotiate terms with underwriters, and coordinate across bank teams to ensure a premium customer experience.

Qualifications

• Minimum 5+ years’ experience in banking.
• Excellent organization skills and ability to handle and prioritize multiple tasks.
• Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements.
• English: Written: Advanced Verbal: Fluent
• Ability to generate new business through a consultative sales approach.
• Ability to close sales without relying solely on interest rates.
• Ability to originate C&I Loans.
• Thorough knowledge of bank’s credit policy & procedure and underwriting guidelines.
• Ability to analyze and organize financial information and perform complex financial calculations.
• Ability to structure the loans according to the customer’s needs and the bank’s underwriting guidelines.
• Ability to present the loans to various credit approving authorities within the bank.
• Ability to close approved loans and to support loan servicing, including collecting updated financials and collection.
• Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Excellent interpersonal, written and verbal communication and presentation skills.
• Ability to make effective and persuasive presentations on controversial or complex topics to top management, employees, regulators, or board members.
• Present a professional image in dealing with customers, interdepartmental and external representatives.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

• Serve as the focal point of contact for customers’ banking services and needs, including loans, deposits, treasury management, international trade, and forex.
• Gain a full understanding of the customer’s business model, strategy, requirements, and risks.
• Develop and execute a Relationship Development Plan tailored to each customer’s needs and update annually.
• Negotiate terms and pricing for loans and services; communicate pricing strategies in writing.
• Establish effective communication with underwriters, branch personnel, treasury management, and other bank teams.
• Meet or exceed assigned Deposit, Loan, and Fee Income Production Goals.
• Meet or exceed assigned Partner Referral Goals and New Customer Relationship Goals.
• Develop and execute a Marketing Plan to acquire and expand relationships.
• Solicit new business through proactive calls and referrals; engage in target industry events.
• Prepare a complete credit package for underwriting and analyze credit worthiness.
• Collaborate with underwriting to identify risks and structure credit appropriately; present to loan committee.
• Monitor loan relationships for compliance and timely customer communications; ensure CRM updates.

Job description

Bank-of-Hop is seeking a Relationship Manager to support our BLC# Commercial Lending Center. You will be the primary contact for client needs, overseeing loans, deposits, treasury management, and international trade services.

You will develop a tailored Relationship Development Plan, analyze client business and industry, negotiate terms with underwriters, and coordinate across bank teams to ensure a premium customer experience.