Strategic Relationship Leader, Energy & Commodities

S&P Global, Inc.; Houston (TX); On-site; USD 98,000 - 140,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Job summary

S&P Global Energy is seeking a Director, Relationship Management / Client Development to strengthen strategic customer relationships across Energy products. You will orchestrate cross-functional resources to deliver value, drive adoption of services, and manage high-level client satisfaction for Platts and Energy accounts.

The role emphasizes early-stage sales support, renewal alignment, and proactive account planning with cross-functional teams to maximize client outcomes.

Qualifications

• Demonstrated experience in account management, customer success, sales, consulting, or commercial roles within energy, commodities, financial markets, technology, or data intelligence sectors.
• Strong understanding of energy, commodities, sustainability, financial markets, or related industries, with the ability to engage stakeholders.
• Experience managing strategic and enterprise accounts, developing account plans, identifying growth opportunities, and driving retention and expansion.
• Ability to articulate the value of data, analytics, research, AI, and digital products to support customer objectives.
• Experience conducting executive business reviews, stakeholder mapping, and strategic relationship management across multiple levels.

Responsibilities

• Provide advocacy and collaboration with products and services from Energy to customers.
• Increase adoption of services and retention of existing business.
• Serve as primary contact for the account and manage overall customer experience.
• Coordinate with cross-functional teams to address customer priorities and drive value.
• Monitor health of relationships and guide engagement plans for ongoing satisfaction.

Skills

Account management

Customer success

Stakeholder engagement

Strategic account planning

Cross-functional collaboration

CRM proficiency

Job description

S&P Global Energy is seeking a Director, Relationship Management / Client Development to strengthen strategic customer relationships across Energy products. You will orchestrate cross-functional resources to deliver value, drive adoption of services, and manage high-level client satisfaction for Platts and Energy accounts.

The role emphasizes early-stage sales support, renewal alignment, and proactive account planning with cross-functional teams to maximize client outcomes.