Strategic Programs Manager: Drive Growth & Efficiency

Paychex Deutschland GmbH; Northern (KY); Hybrid; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical coverage

Virtual wellness classes

Tuition reimbursement

401(k) + employer match

Adoption assistance

Financial assistance

Paid time off

Job summary

Paychex Deutschland GmbH is seeking a Program Manager to oversee ongoing business programs, driving planning, execution, and consistent reporting metrics. You will lead programs with Paychex partners to improve productivity and reduce expenses, while coordinating post-event analyses and fostering a culture of continuous improvement.

The role emphasizes revenue growth, expense control, stakeholder communication, and innovative strategies to unlock opportunities across products and services.

Qualifications

• H.S. Diploma - Required.
• Bachelor's Degree in Business - Preferred.
• Project management experience or certifications a plus. Excellent group facilitation skills – real experience with groups implementing multiple initiatives preferred.
• 8 years of experience in Related Field.
• Program Management - Preferred.
• Communication - Preferred.
• Management - Preferred.
• Innovation - Preferred.
• Planning - Preferred.
• Project Management - Preferred.
• Paychex - Preferred.
• Business Results - Preferred.
• Risk Management - Preferred.
• Call Center Experience - Preferred.
• Continuous Improvement Process - Preferred.
• Change Management - Preferred.
• Customer Success Management - Preferred.
• Process Improvement - Preferred.
• Stakeholder Management - Preferred.

Responsibilities

• Lead programs with Paychex partners to improve business results with a focus on increased productivity and decreased expenses.
• Coordinate and lead post event analysis with affected teams to capture details of success, opportunity and exposure to drive improvement and client satisfaction in the program’s area(s) of focus.
• Continued focus on the program to drive improved procedures and focus on building the culture around the program.
• Maintain and grow revenue and reduce expenses in the focused area.
• Ensure continued coordination and communication of program. Identify underutilized program opportunities in both products and service and implement innovative strategies to drive increased activities in these areas.

Skills

Project management

Communication

Planning

Innovation

Change Management

Stakeholder Management

Risk Management

Customer Success Management

Process Improvement

Management

Call Center

Business Results

Paychex

Education

HS Diploma

Bachelor's Degree in Business

Job description

Paychex Deutschland GmbH is seeking a Program Manager to oversee ongoing business programs, driving planning, execution, and consistent reporting metrics. You will lead programs with Paychex partners to improve productivity and reduce expenses, while coordinating post-event analyses and fostering a culture of continuous improvement.

The role emphasizes revenue growth, expense control, stakeholder communication, and innovative strategies to unlock opportunities across products and services.