Strategic Programs Manager - Business Operations

Knox Systems; Arlington (VA); Vor Ort; USD 120.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical & Dental

Vision

Unlimited PTO

401k plan

Equity

Zusammenfassung

Knox Systems is seeking a Program Manager, Business Operations to work directly with the COO and lead high-priority programs across the company.

You’ll partner with Operations, Product, Engineering, Security, Compliance, Customer Experience to improve how Knox operates and scale the business. You will also support KnoxAI, translating business and customer needs into product priorities and coordinating requirements, releases, adoption, and ongoing improvements.

Qualifikationen

• 3–5 years experience in business operations or program management.
• Ability to own complex projects from concept to completion.
• Strong written and verbal communication with executives and technical teams.
• Strong analytical skills with KPIs and dashboards.

Aufgaben

• Lead strategic programs from concept through execution with clear milestones.
• Collaborate with COO to turn priorities into actionable programs.
• Coordinate cross-functional initiatives and manage risks and blockers.
• Support KnoxAI product strategy including requirements and roadmaps.
• Translate business needs into clear requirements for tech teams.
• Develop scalable workflows, SOPs, and operating processes.
• Create KPIs, dashboards, and reporting for visibility.
• Analyze data and translate findings into actions.
• Prepare executive briefings and decision materials.
• Transition initiatives into sustainable operations.

Kenntnisse

Program management

Operations

Strategy

Analytics

Tools

Jira

ServiceNow

Salesforce

Microsoft 365

Analytics platforms

Jobbeschreibung

Knox Systems is seeking a Program Manager, Business Operations to work directly with the COO and lead high-priority programs across the company.

You’ll partner with Operations, Product, Engineering, Security, Compliance, Customer Experience to improve how Knox operates and scale the business. You will also support KnoxAI, translating business and customer needs into product priorities and coordinating requirements, releases, adoption, and ongoing improvements.