Strategic Programs Manager

Equus

Irving (TX)

On-site

USD 90,000 - 120,000

Full time

2 days ago

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Job summary

Equus Workforce Solutions seeks a Manager, Special Programs to oversee operations for NEG, Project GROW, and MSFW programs. You will guide staff, ensure quality customer service, and manage program delivery within budgets.

Collaboration with workforce partners and community groups is essential. In this leadership role, you will analyze program effectiveness, implement improvements, and ensure compliance with regulations while advancing client outcomes through strategic planning and staff

Qualifications

Knowledge of workforce development, economic development, and project management.
Knowledge of effective conflict resolution practices, or individual case management and career counseling.
Knowledge of word processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Strong leadership skills and ability to motivate staff.
Strong interpersonal skills and ability to communicate with stakeholders.
Ability to develop strategies and solutions.

Responsibilities

Oversees day-to-day operations and activities of special programs/grants/contracts.
Accounts for meeting contract performance measures and budgeting.
Identifies training and technical assistance needs for staff.
Mentors and motivates staff to achieve goals and maintains communication with partners.
Reviews performance data and collaborates on action plans to meet workforce goals.
Maintains confidentiality of customer information and records.