Strategic Programs Leader, Global Sales Operations

Workday; New York (NY); Hybrid; USD 167,000 - 297,000; Full time

Job summary

Workday seeks a seasoned Program Manager to own the Global Customer Operations leadership cadence, align priorities with Sales leadership, and translate goals into actionable workstreams. The role partners with executives to deliver clear narratives, materials, and reviews across internal and external stakeholders.

You will refine communications, coordinate leadership materials, and drive governance for complex programs in a fast-paced, global environment.

Qualifications

• 8+ years experience in project or program management, defining, launching, and iterating on impactful projects or programs.
• 4+ years experience driving complex cross functional programs with clear timelines and executive communication.

Responsibilities

• Manage the end-to-end Sales operational cadence, including executive leadership meetings, staff meetings, QBRs, cross-functional Interlock meetings and other executive business reviews.
• Develop and maintain standardized approaches, templates, and materials for internal business reviews, and leadership communications.
• Maintain a CAGR and GCO ecosystem of operational artifacts (e.g. templates, planning documents, historical executive decks, action tracking).
• Partner with senior Sales leadership to define, communicate, and execute priorities.
• Support annual and quarterly planning processes, including sales goals, operating plans, headcount planning, territory planning, and cross-functional dependencies.
• Translate Sales priorities into actionable workstreams, milestones, ownership models, and accountability mechanisms.
• Build trusted relationships with senior leaders across the organization.
• Refine communications, presentations, updates, and narratives for Sales leadership in partnership with Exec Comms.
• Coordinate materials for leadership meetings, QBRs, executive staff meetings, board-level discussions, customer briefings, partner engagements, all-hands meetings, and organization-wide communications.
• Distill complex business topics into clear, concise, and compelling narratives for executive, field, customer, and cross-functional audiences.

Skills

Cross-Functional Alignment

Executive Communication

Governance Principles

Stakeholder Engagement

Schedule Development

Job description

Workday seeks a seasoned Program Manager to own the Global Customer Operations leadership cadence, align priorities with Sales leadership, and translate goals into actionable workstreams. The role partners with executives to deliver clear narratives, materials, and reviews across internal and external stakeholders.

You will refine communications, coordinate leadership materials, and drive governance for complex programs in a fast-paced, global environment.