Strategic Programs Lead, Student Success

Tufts University; Somerville (MA); On-site; USD 61,000 - 92,000; Full time

Job summary

Tufts University is seeking a Program Administrator for Student Success to plan, implement, and continuously improve student support programs. You will collaborate with multiple schools, manage timelines and budgets, document actions, and help translate strategic goals into effective operations.

The role emphasizes equity and belonging, data-informed decision-making, and proactive, student-centered programming. Occasional evenings and weekends may be required.

Qualifications

• Associate’s degree with 5–7 years of relevant experience or a Bachelor’s degree with 3–5 years of relevant experience.
• Experience organizing, planning, and executing programming in higher education or related field.
• Experience managing collaborations and projects within and across organizations.
• Excellent organizational, verbal, and written communication, analytical, and problem-solving skills.
• Commitment to building inclusive collaborations and programs.
• Ability to manage multiple projects, meet deadlines, and work as a team.

Responsibilities

• Support development of strategy, goals, and content for Student Success initiatives across Tufts schools.
• Support the team in developing Tufts school partnerships.
• Provide direct support on projects with Tufts schools including JUMP-IN and Impact Coaches programs.
• Document processes and best practices for record-keeping, reflection, and evaluation.
• Manage program marketing and communications and advertise opportunities to students.
• Attend Student Success programming and participate in meetings, committees, and trainings.

Skills

Project management

Organizational skills

Verbal communication

Written communication

Analytical thinking

Collaboration

Education

Associate's degree + 5-7 years experience

Bachelor's degree + 3-5 years experience

Advanced degree preferred

Tools

Survey design, administration, data analysis

Job description

Tufts University is seeking a Program Administrator for Student Success to plan, implement, and continuously improve student support programs. You will collaborate with multiple schools, manage timelines and budgets, document actions, and help translate strategic goals into effective operations.

The role emphasizes equity and belonging, data-informed decision-making, and proactive, student-centered programming. Occasional evenings and weekends may be required.