Strategic Programs Lead - AI & Cross-Functional Ops

Amazon; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon Web Services, Inc. in Seattle is seeking a Senior Program Manager for the AWS Strategic Accounts group to partner with account leadership, design governance, and drive cross-functional programs delivering measurable customer outcomes.

You will translate leadership priorities into executable plans, establish repeatable mechanisms, and champion AI adoption to scale operations while maintaining visibility and accountability across large, multi-stakeholder teams.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Establish, own, and continuously improve account- and district-specific cadences for governance and accountability.
• Design and manage tooling, tracking systems, knowledge bases, and AI adoption across account teams.
• Own onboarding and enablement programs to accelerate team productivity and readiness across strategic accounts.
• Build and manage high-impact strategic programs with clear governance and measurable business outcomes.

Skills

Program management

Data-driven decision making

Communication with senior leadership

Education

Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Job description

Amazon Web Services, Inc. in Seattle is seeking a Senior Program Manager for the AWS Strategic Accounts group to partner with account leadership, design governance, and drive cross-functional programs delivering measurable customer outcomes.

You will translate leadership priorities into executable plans, establish repeatable mechanisms, and champion AI adoption to scale operations while maintaining visibility and accountability across large, multi-stakeholder teams.