Strategic Programs Director: Partnerships & Compliance

WestCare; Edmonds (WA); On-site; USD 100,000 - 140,000; Full time

Job summary

WestCare is seeking a Program Director to provide leadership and oversight of a SAMHSA-funded program, ensuring compliant operations, meets grant requirements, and advances quality outcomes for participants and communities served.

The role supervises program staff, monitors service delivery and performance metrics, manages resources, and develops community partnerships. The incumbent leads reporting, ensures contract deliverables, and supports continuous quality improvement across the program.

Qualifications

• Demonstrated experience leading community partnerships, stakeholder management, or external relations functions with measurable outcomes.
• Experience supervising staff and managing performance, workflow quality, and professional development.
• Knowledge of case management operations and compliance requirements, including documentation standards, service planning, referrals, and outcome tracking.
• Strong independent judgment and decision-making ability on matters of significance affecting program operations and partner relationships.
• Strong written and verbal communication skills, including the ability to negotiate, present, and represent the organization in partner settings.
• Strong organizational skills and ability to manage multiple priorities, deadlines, and stakeholder relationships.
• Proficiency with standard office technology and ability to use program systems (referral platforms, databases, reporting tools) as required.
• Veteran/military cultural competency preferred; experience serving veterans, service members, and military families strongly desired.

Responsibilities

• Develop and lead the program’s partnership strategy to support contract deliverables, participant needs, and organizational growth.
• Identify, prioritize, and cultivate high-impact partnerships with service providers, employers, community-based organizations, and government stakeholders.
• Lead partnership negotiations, define collaboration models, and set partnership performance expectations aligned with contract outcomes.
• Draft, negotiate, and finalize partnership terms, including MOUs/partner agreements, for review and signature by authorized WestCare signatory when required.
• Emphasize outreach, partnership development, and relevant program leadership.
• Keep program oversight primary, with limited, nonclinical peer-support duties.
• Represent OMF/NMA in strategic meetings and coalitions; maintain executive-level partner relationships to improve service access and referral effectiveness.
• Evaluate partnership opportunities and make recommendations to leadership regarding strategic alignment, risk, and expected impact.

Job description

WestCare is seeking a Program Director to provide leadership and oversight of a SAMHSA-funded program, ensuring compliant operations, meets grant requirements, and advances quality outcomes for participants and communities served.

The role supervises program staff, monitors service delivery and performance metrics, manages resources, and develops community partnerships. The incumbent leads reporting, ensures contract deliverables, and supports continuous quality improvement across the program.