Strategic Program Manager, Talent & Training

Navy Federal Credit Union; San Diego (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

Navy Federal Credit Union is seeking a Program Manager to oversee cross-functional programs that drive business performance and operational efficiency. You will apply foundational program management methods to plan, track, and report on initiatives while coordinating with stakeholders to meet goals and timelines.

The role requires a Bachelor's degree and 2+ years of program management experience, with proficiency in governance, risk, and executive reporting.

Qualifications

• Bachelor's degree in Business Administration, Program Management, Organizational Development, or related field.
• Experience with program lifecycle, governance structures, milestone tracking, and executive reporting.
• Proven ability to coordinate cross-functional initiatives and manage risk.

Responsibilities

• Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth.
• Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development offerings, and role-based development frameworks that support the diverse functions across WIL.
• Partners with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to translate enterprise talent initiatives into practical, scalable solutions that meet WIL's unique workforce needs.
• Develop talent strategies that help identify future skill requirements, critical workforce capabilities, career progression opportunities, succession risks, and development priorities across WIL.
• Establish governance, success measures, and continuous improvement processes for WIL training, talent, and workforce development programs, using data, stakeholder feedback, and business priorities to guide investment decisions and program evolution.

Skills

Program management

Cross-functional collaboration

Stakeholder engagement

Governance & reporting

Risk identification

Data analysis

Education

Bachelor's degree (Business Administration / Program Management / Organizational Development)

Tools

Power BI

Smartsheet

Microsoft Project

Job description

Navy Federal Credit Union is seeking a Program Manager to oversee cross-functional programs that drive business performance and operational efficiency. You will apply foundational program management methods to plan, track, and report on initiatives while coordinating with stakeholders to meet goals and timelines.

The role requires a Bachelor's degree and 2+ years of program management experience, with proficiency in governance, risk, and executive reporting.