Strategic Program Manager: Partnerships & Delivery

Goosehead Insurance Agency LLC; Westlake (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision, Disability, Life &

Dental Insurance

401K Matching Plan

Employee Stock Purchase Plan

Paid holidays, vacation & sick leave

Wellness programs

Job summary

Goosehead Insurance Agency LLC seeks a Program Manager to plan, coordinate, and deliver strategic programs spanning multiple departments. You will own a program from strategy through execution, balancing risk and accountability to drive revenue and customer experience improvements.

You will influence without formal authority, partner with Enterprise Sales, Technology, Marketing, and Product, and champion continuous improvement with data-driven decision making.

Qualifications

• Bachelor's degree in Business, Management, IS, or related field or equivalent experience.
• 1-3 years of experience managing programs or cross-functional initiatives.
• Experience coordinating multiple concurrent initiatives with diverse stakeholders.
• Experience presenting to executive leadership is a plus.
• PMP, PgMP, Scrum Master, Agile, or related certification is a plus.

Responsibilities

• Strategize and plan program roadmaps aligned with priorities.
• Translate objectives into initiatives and measurable outcomes.
• Coordinate multiple related projects to achieve program success.
• Continuously adjust plans as business needs evolve.
• Lead programs across Strategic Partnerships, IT, Marketing, Operations, and Sales.
• Build relationships and influence decisions without direct authority.
• Oversee execution, milestones, budgets, and resources.
• Identify risks and develop mitigation and contingency plans.
• Prepare executive dashboards and status updates.
• Support governance processes for consistency and accountability.
• Drive change management and adoption strategies.
• Define KPIs/OKRs and measure program impact.
• Promote continuous improvement and automation opportunities.

Skills

Agile & hybrid delivery

Influence without authority

Organizational & analytical skills

Data interpretation & reporting

Jira/Confluence/Smartsheet/Asana/MSP

Executive communication

Prioritization

Education

Bachelor's in Business/Management/IS or related

1-3 years program management experience

Experience coordinating multiple initiatives

Executive presentation familiarity

PMP/PgMP/Agile cert a plus

Tools

Jira

Confluence

Smartsheet

Asana

Microsoft Project

Job description

Goosehead Insurance Agency LLC seeks a Program Manager to plan, coordinate, and deliver strategic programs spanning multiple departments. You will own a program from strategy through execution, balancing risk and accountability to drive revenue and customer experience improvements.

You will influence without formal authority, partner with Enterprise Sales, Technology, Marketing, and Product, and champion continuous improvement with data-driven decision making.