Strategic Program Manager — Contract Manufacturing

Seiler Instrument & Mfg. Co. Inc.; St. Louis (MO); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health plans (Medical, Vision, Dental)

Parental and bonding leave

PTO

401(k) Matching

Tuition Reimbursement

9 annual paid holidays

Company events

Employee Assistance Program (EAP)

Flexible start/stop times

Profit-based bonus

Job summary

Seiler Instrument & Mfg. Co. Inc. is looking for a Program Manager to oversee order execution in a contract manufacturing environment, ensuring on-time delivery and coordinating among engineering, quality, purchasing, and operations.

In this role you will serve as the primary customer contact for status updates, open issues, and recovery plans, with optional involvement in quotations for established relationships.

Qualifications

• Experience in manufacturing, contract manufacturing, program management, production coordination, customer service, account management, or a related role.
• Knowledge of manufacturing processes, production schedules, material lead times, quality requirements, and order fulfillment workflows.
• Experience coordinating across cross‑functional teams (Operations, Engineering, Quality, Purchasing, Planning, Supply Chain).
• Ability to manage multiple orders, deadlines, priorities, and action items simultaneously.
• Ability to identify schedule risks, bottlenecks, and critical-path constraints.
• Experience using ERP, MRP, CRM, or project management systems.
• Familiarity with purchase orders, work orders, BOMs, routings, customer specs, and quality docs.
• Strong written and verbal communication with internal teams and customers.
• Strong organizational skills and attention to detail.
• Ability to work in fast-paced manufacturing environments with changing priorities.

Responsibilities

• Track received orders through internal manufacturing, engineering, quality, purchasing, and delivery milestones.
• Monitor lead times, schedule commitments, material status, production progress, quality requirements, and open action items.
• Identify bottlenecks, critical-path issues, resource constraints, and conflicting priorities that may impact completion.
• Expedite orders, materials, approvals, inspections, engineering actions, or production steps as needed.
• Coordinate with Operations, Engineering, Quality, Purchasing, Planning, and other Program Managers to resolve issues and maintain schedule alignment.
• Attend internal meetings to report job status, schedule risks, bottlenecks, and recovery actions.
• Attend customer meetings or provide regular customer updates through established channels.
• Maintain accurate order status information, meeting notes, issue logs, and customer communication records.
• Escalate at-risk orders and support recovery planning when commitments may be impacted.
• Support quotations and account‑related commercial communications for established customers, when applicable.
• Help balance customer requirements with internal capacity, material availability, quality requirements, and production constraints.

Skills

Program management

Cross-functional collaboration

ERP/MRP knowledge

Customer service

Communication skills

Education

Bachelor’s degree

Tools

ERP

MRP

CRM

Production scheduling

Project management systems

Job description

Seiler Instrument & Mfg. Co. Inc. is looking for a Program Manager to oversee order execution in a contract manufacturing environment, ensuring on-time delivery and coordinating among engineering, quality, purchasing, and operations.

In this role you will serve as the primary customer contact for status updates, open issues, and recovery plans, with optional involvement in quotations for established relationships.