Strategic Program Manager: Manufacturing & Customer Success

3-Dimensional-Services-Group; Lapeer (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

3-Dimensional-Services-Group in Michigan is seeking a seasoned Program Manager to oversee automotive, aerospace, or defense programs. You will lead cross-functional teams across engineering, manufacturing, quality, and sales to ensure design feasibility, timing, cost control, and on-time delivery for complex programs.

You will develop and maintain program documentation, respond to customer quality alerts, facilitate corrective actions, and drive continuous improvement while ensuring compliance

Qualifications

• 8+ years in automotive, aerospace, or defense program management.
• Strong metal fabrication and plastics manufacturing background (CNC, stamping, laser) preferred.
• Proven ability to lead cross-functional teams and manage customer relationships.

Responsibilities

• Communicate program progress to customers and resolve discrepancies promptly.
• Collaborate with engineering, shop leadership, and management on design feasibility, timing, and cost.
• Develop, organize, and maintain program documentation and traveler folders.
• Lead or support corrective actions to resolve quality issues and communicate results to customers.
• Ensure compliance with safety standards and PPE requirements; support audits and training.

Skills

Program management

Cross-functional leadership

Manufacturing knowledge

Customer relations

Attention to detail

MS Office

Education

Bachelor's degree or higher

Tools

Microsoft Outlook/Word/Excel

Job description

3-Dimensional-Services-Group in Michigan is seeking a seasoned Program Manager to oversee automotive, aerospace, or defense programs. You will lead cross-functional teams across engineering, manufacturing, quality, and sales to ensure design feasibility, timing, cost control, and on-time delivery for complex programs.

You will develop and maintain program documentation, respond to customer quality alerts, facilitate corrective actions, and drive continuous improvement while ensuring compliance