Strategic Program & Client Services Analyst (Hybrid)

Markel Corporation; Bedford, Northern (TX, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, vision insurance

PTO and holidays

Employee Stock Purchase Plan

Job summary

Markel Corporation is seeking a Senior Client Service Business Analyst for Program Client Services. The role provides strategic business analysis to understand customer strategy, processes and roadmap to design system efficiencies that boost results across the program.

You will identify opportunities to improve efficiency and work across underwriting, claims, accounting and brokers. The position supports project management, data integrity, and CRM initiatives, with a hybrid schedule (in office

Qualifications

• Bachelor's in Business, Accounting and/or Finance; Master's preferred.
• Strong MS Excel and Word skills.
• Strong verbal and written communication with executives and partners.
• Ability to multitask and work independently or in a team.

Responsibilities

• Review submissions from brokerage community and assist with quotes, submissions, policy issuance and endorsements workflow.
• Review underwriting guidelines on submissions and escalate issues accordingly.
• Issue binders/slips and invoices; monitor facultative and treaty reinsurance contracts.
• Reconcile cash balances monthly; coordinate with accounting on premiums.
• Support audits by coordinating documentation and responses.
• Collaborate with underwriting, claims, audit, accounting and brokers to improve processes.
• Lead ad hoc reinsurance projects as needed.

Skills

MS Excel

MS Word

Verbal & written communication

Education

Bachelor's in Business/Accounting/Finance

Master's degree a plus

Tools

CRM

Job description

Markel Corporation is seeking a Senior Client Service Business Analyst for Program Client Services. The role provides strategic business analysis to understand customer strategy, processes and roadmap to design system efficiencies that boost results across the program.

You will identify opportunities to improve efficiency and work across underwriting, claims, accounting and brokers. The position supports project management, data integrity, and CRM initiatives, with a hybrid schedule (in office