Strategic Product & Launch Specialist

VSP Technologies; Prince George (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) plus company match

Health, Dental, and Vision Insurance

Short- & Long-Term Disability

Life Insurance

Paid time off

Paid Holidays

Tuition reimbursement

Job summary

VSP Technologies is seeking a Strategic Product Specialist to support development, launch, and integration of new products and programs. You will bridge Engineering, Sales, Operations, Purchasing, Quality, Manufacturing, and Inside Sales to establish scalable workflows for long-term success.

You will analyze customer requirements, collaborate with Engineering, and develop processes, tools, and training for the Inside Sales team to transition ownership smoothly.

Qualifications

• High School Diploma or equivalent.
• Experience relating to job duties.
• Microsoft Office Suite.
• 2-4 Year college degree preferred in business or related field (Preferred).
• Customer service experience in manufacturing and/or sales (Preferred).
• Microsoft Excel (Advanced Preferred).
• ERP Systems (MAS500/Sage Preferred).

Responsibilities

• Lead operational support for new product lines and initiatives.
• Serve as primary operations contact for new product inquiries until Inside Sales takes ownership.
• Analyze customer requirements and propose appropriate product solutions.
• Collaborate with Engineering on technical requirements and manufacturing capabilities.
• Develop standardized processes, SOPs, and order-fulfillment procedures.
• Create and maintain part numbers, product descriptions, and ERP master data.
• Train Account Specialists on product applications and quoting procedures.
• Coordinate transition plans to Inside Sales and monitor handoff.
• Identify opportunities to improve efficiency via process standardization.
• Manage complex customer quotations, especially engineered products.

Skills

Customer service experience

Experience relating to job duties

Education

High School Diploma or equivalent

2-4 Year college degree preferred in business or related field (Preferred)

Tools

MAS500/Sage ERP

Microsoft Excel (Advanced)

Microsoft Office Suite

Job description

VSP Technologies is seeking a Strategic Product Specialist to support development, launch, and integration of new products and programs. You will bridge Engineering, Sales, Operations, Purchasing, Quality, Manufacturing, and Inside Sales to establish scalable workflows for long-term success.

You will analyze customer requirements, collaborate with Engineering, and develop processes, tools, and training for the Inside Sales team to transition ownership smoothly.