Strategic Process & Project Coordinator

South Texas College; McAllen (TX); On-site; USD 62,000 - 75,000; Full time

Job summary

South Texas College is seeking a Business Process and Accountability Coordinator to facilitate and track cross-functional institutional projects. The role supports planning, execution, and continuous improvement of project workflows under the Senior Manager, ensuring alignment with goals and governance standards.

Responsibilities include analyzing workflows, gathering KPIs, maintaining schedules, and drafting communications and training materials to support change management across college

Qualifications

• Bachelor's degree required in Business Administration or related field.
• At least three years of work experience in process improvement, project management, change management, or compliance.
• Experience in a higher education institution is preferred.
• Experience reviewing and applying federal, state, and local rules and regulations is preferred.
• Ability to maintain confidentiality and exercise discretion and sound judgment.

Responsibilities

• Apply continuous improvement frameworks to evaluate current operational workflows; identify inefficiencies, remove bottlenecks, and recommend streamlined procedures across college departments.
• Gather and synthesize project metrics, KPIs, and post-implementation feedback; prepare clear status reports and executive summaries for leadership and project sponsors.
• Maintain comprehensive project schedules, task tracking, and milestone dashboards; coordinate cross-functional project teams, monitor deliverable timelines, and proactively identify risks to keep institutional initiatives on schedule and within scope.
• Support organizational change initiatives by developing stakeholder readiness strategies, drafting operational announcements, user guides, and training resources to ensure smooth transition and adoption of new processes or enterprise tools.
• Assist in evaluating, drafting, and revising institutional policies and standard operating procedures; ensure alignment between project outcomes and governance standards.
• Assist in conducting internal assessment reports across college departments to evaluate compliance, operational effectiveness, identify gaps, and develop actionable corrective measures.
• Assist in developing and leading a college-wide project management steering committee to provide project oversight and confirm alignment with the College's mission and strategic objectives.
• Performs research and completes projects assigned to the department.
• Assists in preparation of Board and Committee motions/reports, as needed.
• Coordinates multiple projects and assignments concurrently.

Skills

Oral and written communication

Interpersonal communication

MS Office proficiency

Analytical thinking

Attention to detail

Time management

Education

Bachelor's degree in Business Administration or related field

Tools

Word

Excel

PowerPoint

Visio

Outlook

Job description

South Texas College is seeking a Business Process and Accountability Coordinator to facilitate and track cross-functional institutional projects. The role supports planning, execution, and continuous improvement of project workflows under the Senior Manager, ensuring alignment with goals and governance standards.

Responsibilities include analyzing workflows, gathering KPIs, maintaining schedules, and drafting communications and training materials to support change management across college