Process Optimization Specialist - Financial Services (Hybrid)

SECU Credit Union Ltd.; Linthicum (MD); Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k matching

Paid time off

Job summary

SECU Credit Union Ltd. is seeking a Business Optimization Specialist to analyze and improve enterprise processes, driving efficiency for members and employees.

This hybrid role requires commuting distance to Linthicum Heights, MD, and the ability to work across departments to discover requirements and implement end-to-end solutions. The ideal candidate has 3–5 years in business analysis or process improvement within financial services, with Lean Six Sigma or PMP credentials appealing.

Qualifications

• Bachelor's degree required or equivalent experience in business/finance
• 3–5 years in business analysis or process improvement in financial services
• Experience leading optimization projects and change management
• Familiarity with Lean Six Sigma; PMP or similar credentials a plus
• Strong data gathering, documentation and requirements skills
• Clear, data-driven communication with stakeholders across functions

Responsibilities

• Gather and document business problems, develop requirements and user stories
• Analyze data to identify inefficiencies and opportunities for end-to-end solutions
• Prepare reports and presentations to demonstrate business value and outcomes
• Lead optimization projects from discovery through delivery within budget
• Collaborate with cross-functional teams and manage stakeholders
• Ensure compliance with relevant regulations and standards

Skills

Business analysis

Process improvement

Data analysis

Project management

Stakeholder communication

Lean Six Sigma

MS Office

Education

Bachelor's degree in Business, Finance, Economics or related field

Tools

MS Visio

MS PowerPoint

Job description

SECU Credit Union Ltd. is seeking a Business Optimization Specialist to analyze and improve enterprise processes, driving efficiency for members and employees.

This hybrid role requires commuting distance to Linthicum Heights, MD, and the ability to work across departments to discover requirements and implement end-to-end solutions. The ideal candidate has 3–5 years in business analysis or process improvement within financial services, with Lean Six Sigma or PMP credentials appealing.