Hybrid Financial Operations Analyst — Process Improvement & Reporting

Ss&c Technologies Holdings; Arizona; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Remote work

Business casual

401k matching

Professional development

Personal/vacation time

Sick leave

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Employee assistance

Parental leave

Diversity inclusion

SS&C University

Fitness discounts

Travel discounts

Job summary

SS&C Technologies is seeking an Associate Financial Operations Analyst to support business processes and reporting in a Hybrid environment across multiple U.S. locations.

The role involves contributing to process improvements, creating regular metrics reports, and handling escalated issues with structured problem‑solving. Candidates should have a Bachelor's degree and 1 year of related experience in project management or CRM, with preference for those familiar with digital solutions and customer

Qualifications

• Bachelor’s degree and 1 year of work‑related experience.
• 1 year experience in an industry‑related project management and/or customer relationship management role.
• 1 year experience in a support role working with digital solutions is preferred.
• Post-secondary education preferred.

Responsibilities

• Support business process improvements, risk reduction or cost savings initiatives.
• Identify efficiencies and value-added solutions across lines and departments; analyze possibilities and constraints; recommend alternatives.
• Provide daily and ad hoc customer support and develop documentation.
• Create daily, weekly, and monthly reporting for metrics.
• Handle escalated issues; analyze root cause and determine action within guidelines.
• Participate in project life cycle phases from initiation to post-implementation support.

Skills

Project management

CRM

Customer support

Digital solutions

Education

Bachelor’s degree

Job description

SS&C Technologies is seeking an Associate Financial Operations Analyst to support business processes and reporting in a Hybrid environment across multiple U.S. locations.

The role involves contributing to process improvements, creating regular metrics reports, and handling escalated issues with structured problem‑solving. Candidates should have a Bachelor's degree and 1 year of related experience in project management or CRM, with preference for those familiar with digital solutions and customer