Strategic Print Account Manager - Onsite Dallas

Wheelersp; Dallas (TX); Sur place; USD 50 000 - 60 000; Plein temps

Résumé du poste

Wheeler Staffing Partners is seeking an experienced Account Manager for a direct-hire role with a print and packaging manufacturer in Dallas, TX. This position manages key customer accounts, coordinates with internal teams, and ensures quality, service, and on-time delivery. Onsite, 8-5 or 7-5, Mon-Fri.

3–5 years in account management or customer service in printing/packaging are required, with strong communication and relationship-building skills. Familiarity with labels and packaging is a plus.

Qualifications

• 3–5 years in account management or customer service in printing/packaging.
• Knowledge of labels and packaging formats is preferred.
• Strong customer service, communication, and relationship skills.
• Ability to manage multiple accounts, priorities and deadlines.
• Proven problem-solving, organization and follow-up abilities.
• Experience tracking KPIs and account performance.
• Proficiency with Microsoft Office.

Responsabilités

• Manage and develop relationships with key customer accounts.
• Serve as primary contact for inquiries, orders, and issue resolution.
• Coordinate with Production, Quality, Scheduling, and Finance for timely orders.
• Monitor account performance, KPIs, forecasts, and milestones.
• Lead customer meetings and provide proactive updates.
• Resolve service, quality, and delivery concerns.
• Identify customer needs and recommend print/packaging solutions.
• Maintain accurate account documentation and reporting.

Connaissances

Customer service

Relationship-building

Communication

Multitasking

Problem-solving

Outils

Microsoft Office

Description du poste

Wheeler Staffing Partners is seeking an experienced Account Manager for a direct-hire role with a print and packaging manufacturer in Dallas, TX. This position manages key customer accounts, coordinates with internal teams, and ensures quality, service, and on-time delivery. Onsite, 8-5 or 7-5, Mon-Fri.

3–5 years in account management or customer service in printing/packaging are required, with strong communication and relationship-building skills. Familiarity with labels and packaging is a plus.