Strategic Portfolio Governance Lead — Remote

Lumen; Olympia (WA); Remote; USD 132,000 - 194,000; Full time

Job summary

Lumen is transforming how technology investments are planned and governed across our STEPN organization from intake to value realization. As Senior Manager, Portfolio Governance, you will build and operationalize the governance framework that enables consistent, transparent, and value-driven portfolio decisions.

This remote role allows you to lead cross-functional governance with Finance, Product, Lean Portfolio Management, and technology partners while shaping a scalable governance function for

Qualifications

• 7+ years of experience in portfolio governance, portfolio operations, PMO leadership, program management, business operations, process governance, or a related discipline.
• Bachelor's degree in Business, Technology, Operations, Project Management, or a related field, or equivalent experience.
• Experience designing and implementing governance frameworks at enterprise scale.
• Experience operating within Agile, SAFe, or Lean Portfolio Management environments.
• Hands-on experience with portfolio and work management tools such as Jira, Clarity, Jira Product Discovery, or similar enterprise platforms.
• Strong project and portfolio management skills, including facilitation, meeting leadership, executive communications, reporting, presentations, and stakeholder management.
• Demonstrated ability to influence cross-functional teams and drive adoption of standards without direct authority.
• Experience working in complex, matrixed organizations where priorities, processes, and responsibilities evolve.
• Analytical ability to evaluate performance, identify process inefficiencies, and improve decision effectiveness through measurable outcomes.

Responsibilities

• Establish and maintain governance frameworks, standards, operating procedures, and decision-making processes.
• Lead governance forums, stage-gate reviews, decision tracking, executive communications, and portfolio operating cadences.
• Drive documentation, maintenance, and governance oversight across multiple portfolios within STEPN.
• Partner closely with Finance, Product, Lean Portfolio Management, and technology stakeholders to align governance processes.
• Maintain governance tooling and data standards across platforms such as Jira and Clarity.
• Develop executive-ready presentations, governance readouts, agendas, decision records, and status communications for senior leadership.
• Monitor governance effectiveness through metrics, compliance tracking, decision cycle times, and continuous improvement initiatives.
• Enable adoption through training, coaching, documentation, and stakeholder engagement.

Skills

Portfolio governance

PMO leadership

Program management

Business operations

Process governance

Agile SAFe Lean

Education

Bachelor's degree

Tools

Jira

Clarity

Jira Product Discovery

Job description

Lumen is transforming how technology investments are planned and governed across our STEPN organization from intake to value realization. As Senior Manager, Portfolio Governance, you will build and operationalize the governance framework that enables consistent, transparent, and value-driven portfolio decisions.

This remote role allows you to lead cross-functional governance with Finance, Product, Lean Portfolio Management, and technology partners while shaping a scalable governance function for