Strategic PMO Director, Solutions Delivery

CHAMP; Cleveland (OH); Sur place; USD 170 000 - 200 000; Plein temps

Avantages offerts par ce poste

Annual Bonus Potential

Unlimited PTO Policy

Matching 401K with immediate vesting

Subsidized Lunches at our Cleveland HQ

Fast Paced work environment

Résumé du poste

CHAMP in Cleveland is seeking a Director of PMO to lead the Solutions Delivery PMO, owning strategy, operating model, and execution framework for complex customer implementations and integrations. You will partner across Solutions Delivery, Engineering, Product, Customer Success, Sales, and Support to build an accountable, scalable delivery organization with visibility into capacity, risks, and priorities.

You’ll drive governance, standards, and executive reporting while fostering a culture of

Qualifications

• 8+ years of progressive experience across project management, program management, PMO leadership, Professional Services, SaaS implementation, or Solutions Delivery.
• Demonstrated experience leading complex portfolios of customer-facing technology initiatives.
• Experience leading, coaching, and developing project or program management professionals.
• Experience operating within a SaaS, enterprise software, or software development environment.

Responsabilités

• Own the vision, strategy, operating model, and continued evolution of the Solutions Delivery PMO.
• Establish a scalable project and program management framework that supports growth and complexity.
• Define standards for project intake, planning, execution, governance, change management, escalation, launch, and closeout.
• Establish governance without unnecessary bureaucracy or slowing teams down.
• Build a PMO culture centered on ownership, transparency, proactive problem-solving, and measurable outcomes.
• Lead, develop, coach, and mentor PMO professionals, establishing clear expectations and elevating capabilities.

Connaissances

Strategy

Leadership

PMO

SaaS delivery

Portfolio management

Risk management

Cross-functional collaboration

Description du poste

CHAMP in Cleveland is seeking a Director of PMO to lead the Solutions Delivery PMO, owning strategy, operating model, and execution framework for complex customer implementations and integrations. You will partner across Solutions Delivery, Engineering, Product, Customer Success, Sales, and Support to build an accountable, scalable delivery organization with visibility into capacity, risks, and priorities.

You’ll drive governance, standards, and executive reporting while fostering a culture of