Strategic Planning & Operations Lead

Salesforce; Seattle (WA); On-site; USD 123,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Mental health resources

Paid parental leave

Life & disability insurance

401(k) plan

Employee stock purchase program

Job summary

Salesforce is seeking a high-visibility Operations leader to run the operating rhythm for a fast-growing AI-driven business. The role requires building structure where none exists, asking the right questions, and driving trusted numbers across Finance, Recruiting, TPM, Data Management, and CSG.

You will partner across teams to ensure accurate forecasts and impactful planning cycles. The ideal candidate brings 5+ years in business operations or related analytical fields, strong data modeling

Qualifications

• 5+ years of experience in business operations, strategy & operations, FP&A, consulting, or a comparable analytical field.
• Advanced analytical and data modeling skills; comfortable with ambiguous data and deriving defensible conclusions.
• Excellent written and verbal communication with senior executives and cross-functional partners.

Responsibilities

• Drive comprehensive business planning cycles (quarterly/annual) and translate strategy into budgets and forecasts.
• Program manage complex operational initiatives across cross-functional teams.
• Lead forward-planning and scenario modeling for capacity, resourcing, and budgets.
• Build scalable reporting infrastructure and dashboards for executive reviews.
• Own headcount planning, variance tracking, and coordination between planning cycles.
• Partner with Finance, Recruiting, TPM, Data Management, and CSG to align inputs.
• Identify gaps in planning processes and drive end-to-end resolution.

Skills

Business operations

Strategy & operations

Analytical instincts

Data modeling

Cross-functional collaboration

Tools

Tableau

SQL

Job description

Salesforce is seeking a high-visibility Operations leader to run the operating rhythm for a fast-growing AI-driven business. The role requires building structure where none exists, asking the right questions, and driving trusted numbers across Finance, Recruiting, TPM, Data Management, and CSG.

You will partner across teams to ensure accurate forecasts and impactful planning cycles. The ideal candidate brings 5+ years in business operations or related analytical fields, strong data modeling