Strategic Pharma Client Success Manager — Remote

Doximity; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) company match

Paid time off and holidays

Parental leave

Professional development

Job summary

Doximity is seeking a remote Client Success Manager for its Pharma unit in the U.S. You will own accounts, manage full project lifecycles, and drive client satisfaction with autonomy in a fast-paced healthcare tech environment.

The role requires managing multiple clients, coordinating cross-functional teams, and delivering campaigns with measurable results, all while maintaining strong physician-facing communication.

Qualifications

• 5+ years of account management experience in the pharmaceutical or healthcare consulting market.
• Excellent written and verbal communication skills.
• Ability to work independently and be accountable for client accounts.

Responsibilities

• Cultivate, manage and maintain relationships with new and existing clients on assigned accounts.
• Responsible for successful fulfillment of all client contracts within original terms from kickoff through campaign completion.
• Manage timelines for all assigned client contracts and keep stakeholders informed of progress.
• Collaborate with internal/external teams to develop, iterate, and launch client content; monitor and summarize campaign metrics.
• Accurately forecast deliverables and help achieve revenue recognition goals.

Skills

Account management

Pharma market

Client-facing

Communication

Self-management

Organization

Physician support

Job description

Doximity is seeking a remote Client Success Manager for its Pharma unit in the U.S. You will own accounts, manage full project lifecycles, and drive client satisfaction with autonomy in a fast-paced healthcare tech environment.

The role requires managing multiple clients, coordinating cross-functional teams, and delivering campaigns with measurable results, all while maintaining strong physician-facing communication.