Strategic Pharma Client Success Leader (Remote)

Mosaec; Northern (KY); Hybrid; USD 91,000 - 138,000; Full time

Job summary

Doximity is seeking a Client Success Manager for our Pharma unit. This remote role will own client relationships, manage full project lifecycles, and deliver exceptional service to health system clients and pharma partners.

You will collaborate with cross-functional teams to launch client content, track campaign metrics, forecast deliverables, and drive revenue recognition while maintaining strong relationships across multiple accounts.

Qualifications

• 5+ years in account management in pharma or healthcare consulting.
• Understanding of regulatory review processes.
• Excellent written and verbal communication in client-facing roles.
• Ability to work independently and be accountable for client accounts.
• Highly organized with ability to coordinate multiple projects.
• Desire to help physicians and improve US healthcare.

Responsibilities

• Cultivating, managing and maintaining relationships with new and existing clients on assigned accounts.
• Responsible for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion.
• Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.
• Collaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics.
• Accurately forecast project deliverables and achieve revenue recognition goals.

Skills

Account management

Regulatory knowledge

Client-facing

Communication

Independence

Organization

Healthcare mindset

Job description

Doximity is seeking a Client Success Manager for our Pharma unit. This remote role will own client relationships, manage full project lifecycles, and deliver exceptional service to health system clients and pharma partners.

You will collaborate with cross-functional teams to launch client content, track campaign metrics, forecast deliverables, and drive revenue recognition while maintaining strong relationships across multiple accounts.