Strategic PBM Accounts & Insights Lead

Unitas; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

UNITAS is seeking a strategic client-focused professional to lead relationships with healthcare decision-makers and oversee account management for PBM clients. You will drive client satisfaction, retention, and trend analysis to inform clinical strategies and contract renewals.

You will collaborate with clients to implement process improvements, interpret pharmacy data, and communicate actionable recommendations. Travel to meet clients may be required.

Qualifications

• Pharmacy degree from an accredited institution.
• 3+ years in pharmacy-health plan or PBM role preferred.
• Proficient in Excel and Microsoft Office.
• Strong written and verbal communication.
• Able to manage multiple complex projects.
• Willingness to travel.

Responsibilities

• Establish relationships with key client decision-makers.
• Oversee account management with focus on satisfaction and retention.
• Analyze pharmacy data to identify trends and insights.
• Develop clinical strategies and manage contract renewals.
• Present recommendations to clients with rationale.
• Collaborate with clients to drive process improvements.
• Coordinate with third parties servicing clients.
• Attend meetings outside standard hours as needed.

Skills

Excel

Data analysis

Communication skills

Project management

Attention to detail

Travel readiness

Education

Bachelor of Pharmacy or PharmD

Managed care residency

Tools

Microsoft Office Suite

Microsoft Excel

Job description

UNITAS is seeking a strategic client-focused professional to lead relationships with healthcare decision-makers and oversee account management for PBM clients. You will drive client satisfaction, retention, and trend analysis to inform clinical strategies and contract renewals.

You will collaborate with clients to implement process improvements, interpret pharmacy data, and communicate actionable recommendations. Travel to meet clients may be required.