Strategic PBM Account Lead | Client Growth & Insights

Unitas; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

UNITAS is seeking a strategic account-management professional to lead relationships with key healthcare decision-makers and oversee client satisfaction, retention, and trend analysis. The role focuses on translating pharmacy data into actionable insights and collaborating with clients to develop clinical strategies and renewal plans.

You will coordinate with account teams to ensure superior service, manage contractual requirements, and advocate for process improvements across multiple clients in

Qualifications

• Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) from an accredited institution.

Responsibilities

• Establish and develop relationships with client decision-makers to understand healthcare strategy and goals.
• Provide oversight of account management with focus on client satisfaction, trend management, and retention.
• Partner with team members to deliver best-in-class member and client service.
• Support issue resolution at client level.
• Identify and contribute to process improvement within the team.
• Manage and execute client contractual requirements and renewals.
• Analyze pharmacy claims data to identify clinical trends for clients.
• Discuss trends with clients and provide recommendations for clinical management.

Skills

Excel

Data analysis

Communication skills

Multi-project management

Education

BS Pharmacy or PharmD

Job description

UNITAS is seeking a strategic account-management professional to lead relationships with key healthcare decision-makers and oversee client satisfaction, retention, and trend analysis. The role focuses on translating pharmacy data into actionable insights and collaborating with clients to develop clinical strategies and renewal plans.

You will coordinate with account teams to ensure superior service, manage contractual requirements, and advocate for process improvements across multiple clients in