Senior PBM Strategy & Key Account Leader

UnitedHealth Group; Charleston (SC); Remote; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Senior Strategic Account Executive to act as the senior liaison for assigned client accounts, develop trend management strategies, retain and grow clients, and manage multi-level relationships and staff. You will focus on strategic plans and profitable renewals while maintaining strong client communications.

The role is remote within the United States with up to 25% travel, requiring deep PBM knowledge, sharp presentation skills, and proven negotiation ability to

Qualifications

• 4+ years of strategic PBM client account and contract management.
• 2+ years in the Health Plan Commercial Market.
• Understanding of pharmacy benefit strategies and pricing practices.
• Advanced presentation skills.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Strong ability to handle complex client issues.
• Solid PBM business and financial acumen.
• High level of client focus and negotiation skills.
• Ability to travel up to 25%.

Responsibilities

• Manage assigned accounts focusing on client trend management and strategic plan execution.
• Renew contracts to retain clients and improve profitability.
• Prepare and present regular client performance reviews with cost analyses.
• Conduct on-site or telephonic client meetings to review benefits and trends.
• Maintain documentation of benefit designs, plan changes, and audits as required.
• Monitor contract terms and performance guarantees; report findings.
• Develop staff and foster in-group growth through relationships.
• Stay current on industry trends and present insights to clients and staff.
• Lead and support client-specific implementation plans and services.
• Provide guidance to client services team and participate in sales activities.
• Respond promptly to client inquiries and ensure issues are resolved quickly.

Skills

PBM client management

Strategic planning

Client relationship management

Presentation skills

MS Office

Negotiation

Travel up to 25%

Tools

MS Office

Job description

UnitedHealth Group is seeking a Senior Strategic Account Executive to act as the senior liaison for assigned client accounts, develop trend management strategies, retain and grow clients, and manage multi-level relationships and staff. You will focus on strategic plans and profitable renewals while maintaining strong client communications.

The role is remote within the United States with up to 25% travel, requiring deep PBM knowledge, sharp presentation skills, and proven negotiation ability to