Strategic Parts & Service Sales Rep

Hawthornecat; San Diego (CA); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Great work environment

Career growth

Training

Medical plan

Dental plan

Vision plan

401(k) matching

PTO

Tuition reimbursement

Company uniforms

Job summary

Hawthorne Cat, located in San Diego, California, is seeking a Product Support Sales Representative to grow parts and service sales for Caterpillar Earthmoving equipment within the territory. Build relationships with customers and keep them informed of ongoing services and promotions.

Utilize a consultative approach to identify improvements and implement solutions, developing business opportunities, providing quotes, and closing sales while forecasting growth.

Qualifications

• Preferred minimum of five years in a product support environment or related industry with experience in customer service.
• Must have ability to communicate clearly, both orally and in writing.
• Must have excellent interpersonal skills.
• Must have a positive attitude and be a self-starter.
• Must be organized and a good planner.
• Ability to set and meet goals.

Responsibilities

• Prospect and develop assigned accounts and provide parts and service to meet customer needs.
• Develop business opportunities for all assigned accounts, provide quotes and close sales.
• Extensive knowledge of customers and territory to forecast growth potential and identify needs.
• Introduce Hawthorne's parts and service capabilities to customers and market offerings.
• Devise, forecast and create a business plan for territory or customers.
• Make routine sales calls and provide timely, accurate proposals for parts and service.
• Assist customers in selecting programs that maximize equipment life cycle.
• Build competitive intelligence by analyzing competitive activity in territory.
• Coordinate between customers and departments to provide best possible service.
• Maintain customer contact information, sales reports, and call planners.
• Measure and perform on annual growth targets for territory with book of business understanding.
• Perform any job assigned to meet company, department or individual goals.

Job description

Hawthorne Cat, located in San Diego, California, is seeking a Product Support Sales Representative to grow parts and service sales for Caterpillar Earthmoving equipment within the territory. Build relationships with customers and keep them informed of ongoing services and promotions.

Utilize a consultative approach to identify improvements and implement solutions, developing business opportunities, providing quotes, and closing sales while forecasting growth.