Strategic Partnerships Lead — AI Legal Solutions

Tavrn.ai; San Francisco (CA); Sur place; USD 150 000 - 200 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Growth opportunities

Collaborative startup culture

Résumé du poste

Tavrn is seeking a Strategic Partnerships Lead to maximize value for customers and drive growth. You will nurture strategic accounts, identify expansion opportunities, and collaborate with sales, product, and engineering to translate feedback into improvements.

Ideal candidates have 3–5 years in customer-facing roles, strong communication, and a proven ability to build durable relationships. Join our dynamic startup culture focused on innovation, collaboration, and customer impact.

Qualifications

• 3–5 years of experience in customer-facing roles such as account management, sales, sales engineering, or consulting.
• Proven ability to build and maintain strategic customer relationships.
• Strong communication skills and the ability to manage and prioritize multiple customer requests simultaneously.
• Capability to understand complex customer needs and workflows, adapting quickly to deliver effective solutions.

Responsabilités

• Manage and nurture relationships with strategic customer accounts, ensuring satisfaction and ongoing engagement.
• Identify opportunities for account expansion and growth, actively driving customer retention.
• Communicate effectively with customers, prioritizing and managing their requests and feedback.
• Understand and navigate complex customer workflows and requirements, providing tailored support and solutions.
• Collaborate internally with sales, product, and engineering teams to align customer feedback with product improvements and developments.

Connaissances

Customer relationship management

Communication skills

Prioritization

Problem solving

Description du poste

Tavrn is seeking a Strategic Partnerships Lead to maximize value for customers and drive growth. You will nurture strategic accounts, identify expansion opportunities, and collaborate with sales, product, and engineering to translate feedback into improvements.

Ideal candidates have 3–5 years in customer-facing roles, strong communication, and a proven ability to build durable relationships. Join our dynamic startup culture focused on innovation, collaboration, and customer impact.