Strategic Partnerships Fundraising Systems Lead

Lifeworks-Austin; Austin (TX); On-site; USD 78,000 - 111,000; Full time

Benefits offered by this job

24 PTO days (accrued) per year

11 paid holidays per year

Premium-free employee medical plan + $

$100 monthly HSA contribution

Retirement savings plan with 50% match

Job summary

LifeWorks in Austin, TX is seeking a Development Systems & Engagement Manager to join the Strategic Partnerships team. You will manage Neon CRM, gift processing and reconciliation, and fundraising workflows while supervising the Volunteer & Events Coordinator.

Reporting to the Chief Mission Officer, you will provide performance insights and dashboards, maintain data integrity, and support development, volunteer, and departmental initiatives.

Qualifications

• Minimum of 3 years of data or project management experience.
• Experience in a nonprofit environment preferred.
• Proven success managing CRM systems to support fundraising and donor engagement is preferred.
• Strong analytical and data-driven decision making.
• Excellent Excel and Microsoft 365 skills.

Responsibilities

• Administers and maintains Neon CRM, ensuring donor data accuracy and reliability.
• Manages CRM upgrades, permissions, data standards, imports, and staff training.
• Retrieves donor data from workplace giving platforms and third-party sources.
• Oversees gift processing and coding of monetary, in-kind, matching, and event contributions.
• Generates donor acknowledgments and maintains pledge records; coordinates with Finance.

Skills

Data management

Project management

CRM systems

Analytical thinking

Excel & MS 365

Tools

Neon CRM

Salesforce

Raiser's Edge

Microsoft Excel

Job description

LifeWorks in Austin, TX is seeking a Development Systems & Engagement Manager to join the Strategic Partnerships team. You will manage Neon CRM, gift processing and reconciliation, and fundraising workflows while supervising the Volunteer & Events Coordinator.

Reporting to the Chief Mission Officer, you will provide performance insights and dashboards, maintain data integrity, and support development, volunteer, and departmental initiatives.