Strategic Partnerships Account Manager

Traveltechessentialist; Orlando (FL); On-site; USD 128,000 - 179,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee Assistance Program

Wellness program

Travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group B2B connects partners across the travel industry to deliver seamless travel solutions through connected marketplaces and technology. The Account Manager will own the day-to-day commercial performance of a North America portfolio of hotel partners, driving rate access, inventory, and content quality while building trusted executive-level relationships.

You will monitor performance, generate regular reviews, and collaborate with cross-functional teams to resolve issues and advance

Qualifications

• Bachelor's degree in a relevant field or related professional experience
• 4+ years in commercial, account management, customer success, or partner-facing roles
• Comfortable working with data, building simple reports, identifying trends and explaining findings
• Clear and professional written and verbal communication; credible with internal/external partners
• Organized, self-directed, able to manage multiple accounts and priorities
• Growth mindset with negotiation/deal-structuring skills and proficiency with CRM tools

Responsibilities

• Own day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health
• Monitor performance against goals, identify risks and opportunities, and translate data into recommendations through partner reviews
• Build trusted relationships with senior partner contacts through consistent communication and business reviews
• Coordinate with Market Management, Connectivity, Analytics, and internal teams to resolve issues and unlock opportunities
• Support contract renewals, complex commercial agreements, and new partner onboarding, ensuring rate, inventory, and content setup
• Deliver accurate weekly and monthly reporting and develop expertise in Expedia Group tools and levers

Skills

Data analysis

Account management

Partnership nurturing

Negotiation

Reporting tools

Microsoft Office

Education

Bachelor's degree

Tools

Salesforce

Excel

MS Office

Job description

Expedia Group B2B connects partners across the travel industry to deliver seamless travel solutions through connected marketplaces and technology. The Account Manager will own the day-to-day commercial performance of a North America portfolio of hotel partners, driving rate access, inventory, and content quality while building trusted executive-level relationships.

You will monitor performance, generate regular reviews, and collaborate with cross-functional teams to resolve issues and advance