Strategic Partner Success Manager - Accounting

Intuit, Inc.; Frisco (TX); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Intuit, Inc. is seeking a results‑driven Partner Success Manager to lead a portfolio of strategic accounting partners. You will own end‑to‑end journeys, drive platform adoption, and coordinate cross‑functional teams to deliver a premium partner experience.

In this leadership role, you’ll manage relationships, advocate for partners, and optimize retention and growth with a data‑driven, proactive approach in a fast‑paced SaaS environment.

Competenze

• 3+ years of experience in Customer Success, Account Management, or B2B client or partner engagement.
• Working understanding of accounting and bookkeeping fundamentals and accounting firm workflows.
• Proven track record of driving product adoption, improving retention, and delivering business value within a large-scale matrixed organization.
• Data-driven mindset with proficiency in analytics dashboards and relevant CS tools.
• Excellent communication and relationship management skills with accounting firms.

Mansioni

• Lead portfolio like an owner: identify opportunities, make fast decisions, and drive outcomes proactively.
• Serve as a dedicated strategic partner to ensure firms leverage Intuit’s platform.
• Manage end-to-end firm experience from implementation to renewal, coordinating cross-functional teams.
• Act as an accountant advocate, coordinating with internal teams to resolve issues quickly.
• Conduct regular check-ins and business reviews to assess firm health and guidance.
• Drive ongoing product education for firms on platform features and best practices.
• Monitor KPIs, usage trends, and subscription growth to identify expansion and retention opportunities.
• Lead retention and renewal planning to ensure long-term value.

Conoscenze

Leadership

Entrepreneurial mindset

Self-starter

Ownership mindset

Customer Success

Account Management

SaaS

Cross-functional collaboration

Data-driven

Salesforce proficiency

Formazione

Accounting courses or certifications

Strumenti

Salesforce

Quickbase

Descrizione del lavoro

Intuit, Inc. is seeking a results‑driven Partner Success Manager to lead a portfolio of strategic accounting partners. You will own end‑to‑end journeys, drive platform adoption, and coordinate cross‑functional teams to deliver a premium partner experience.

In this leadership role, you’ll manage relationships, advocate for partners, and optimize retention and growth with a data‑driven, proactive approach in a fast‑paced SaaS environment.