Strategic Partner Success Manager

C0035 LiveRamp, Inc.; New York (NY); Hybrid; USD 108,000 - 134,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Job summary

LiveRamp in New York City is seeking a Senior Customer Success/Partner Manager to own post-sale relationships with high-value technology partners, drive adoption, renewals, and revenue retention. You will align LiveRamp capabilities to partner objectives over 6–18 months, orchestrate cross-functional teams, and forecast renewals while shaping the roadmap.

This is a hybrid role in NYC with two in-office days per week, requiring 5+ years in SaaS partner/customer management and an advertising/data

Qualifications

• 5+ years in client-facing roles within SaaS, adtech, martech, or data/analytics.
• Proven ability to manage strategic accounts or partners with measurable impact.
• Strong understanding of digital advertising ecosystems and data workflows.
• Ability to discuss APIs, integrations, and platform configuration at a high level.
• Demonstrated relationships with senior stakeholders and cross-functional teams.

Responsibilities

• Serve as primary post-sale relationship owner for a portfolio of high-value technology partners.
• Drive product adoption, renewals, and net revenue retention.
• Develop and execute joint success plans over 6, 12, and 18 months.
• Lead executive reviews and translate performance data into roadmaps.
• Coordinate cross-functional teams to remove blockers and ensure timely delivery.

Skills

Client-facing

Account management

Partner management

SaaS

Education

Bachelor's degree

Tools

Salesforce

Job description

LiveRamp in New York City is seeking a Senior Customer Success/Partner Manager to own post-sale relationships with high-value technology partners, drive adoption, renewals, and revenue retention. You will align LiveRamp capabilities to partner objectives over 6–18 months, orchestrate cross-functional teams, and forecast renewals while shaping the roadmap.

This is a hybrid role in NYC with two in-office days per week, requiring 5+ years in SaaS partner/customer management and an advertising/data