Senior Tech Partnerships Manager

LiveRamp; New York (NY); Hybrid; USD 108,000 - 134,000; Full time

Job summary

LiveRamp is seeking a Senior Customer Success Manager for technology partnerships in New York. You will serve as the primary post-sale relationship owner for high-value tech platform partners, driving adoption, renewals, and revenue retention.

Develop joint success plans and align LiveRamp capabilities with partner objectives over 6–18 months. You will coordinate with product, solutions, and sales to ensure timely delivery and measurable outcomes.

Qualifications

• 5+ years of client-facing experience in Customer Success, Account Management, Partner Management, or a similar role within SaaS/adtech/tech.
• Proven track record managing strategic accounts or partners with measurable retention and growth.
• Strong understanding of digital advertising or marketing technology ecosystems.
• Experience working with technical stakeholders on APIs, integrations, and data flows.
• Ability to influence senior stakeholders and lead cross-functional initiatives.

Responsibilities

• Serve as the primary post-sale relationship owner for a portfolio of technology platform partners, driving product adoption, renewals, and net revenue retention.
• Develop and execute joint success plans with each partner over 6–18 months.
• Lead strategic business reviews and executive check-ins with partners.
• Coordinate cross-functional resources to remove blockers and ensure on-time delivery of commitments.
• Analyze account health to identify risk, expansion, and innovation opportunities.

Skills

Client-facing experience

Stakeholder management

Data-driven mindset

Exceptional communication

Project and program management

Education

Bachelor's degree or equivalent

Job description

LiveRamp is seeking a Senior Customer Success Manager for technology partnerships in New York. You will serve as the primary post-sale relationship owner for high-value tech platform partners, driving adoption, renewals, and revenue retention.

Develop joint success plans and align LiveRamp capabilities with partner objectives over 6–18 months. You will coordinate with product, solutions, and sales to ensure timely delivery and measurable outcomes.