Strategic Partner Success Lead

Check; City of Utica (NY); Hybrid; USD 143,000 - 157,300; Full time

Benefits offered by this job

Company-sponsored medical, dental, and vision insurance

Flexible PTO and sick leave

401k retirement plan

$100 monthly stipend for home internet and mobile phone expenses

Job summary

Check is seeking a Partner Success Manager in New York City. This high-visibility role involves managing a portfolio of 5-10 high-priority partners, where you’ll build relationships and ensure they leverage the full value of Check.

Ideal candidates are goal-oriented with experience in SaaS, able to navigate complex environments. Responsibilities include executing all phases of the partner lifecycle and providing proactive communication. The role can be remote, hybrid, or in-office, with competitive compensation and benefits.

Qualifications

• 5+ years of relevant work experience in partner/account management or consulting.
• Experience in the SaaS space; fintech or payroll knowledge a plus.
• Ability to navigate complex technical environments and prioritize effectively.

Responsibilities

• Build in-depth relationships with partners and understand their business goals.
• Consult on payroll business by resolving blockers and creating strategic plans.
• Maintain communication cadence with partners and inform cross-functional teams.

Skills

Communication skills

Strategic planning

Problem-solving

Knowledge of SaaS

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Zendesk

Google Workspace

Notion

Job description

Check is seeking a Partner Success Manager in New York City. This high-visibility role involves managing a portfolio of 5-10 high-priority partners, where you’ll build relationships and ensure they leverage the full value of Check.

Ideal candidates are goal-oriented with experience in SaaS, able to navigate complex environments. Responsibilities include executing all phases of the partner lifecycle and providing proactive communication. The role can be remote, hybrid, or in-office, with competitive compensation and benefits.