Strategic Outbound Collections Director

MCI; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Career Growth

Job summary

MCI in Tampa, FL, is looking for a Debt Recovery Director to drive outbound collections efforts and enhance financial performance. This leadership role entails developing strategic initiatives, overseeing operations, and ensuring compliance with regulations.

The ideal candidate will possess a bachelor’s degree, substantial experience in debt collection, strong analytical skills, and leadership qualities. If you are results-driven and motivated to lead a high-performing team, we encourage you to apply!

Qualifications

• Proven experience in debt collection, call center operations, or financial services management, with a minimum of 6-10 years in a senior leadership role.
• Strong leadership, strategic planning, and decision-making skills.
• Demonstrated ability to thrive in a fast-paced environment.

Responsibilities

• Develop and implement strategic initiatives to optimize outbound collections performance.
• Lead all aspects of outbound collections operations.
• Analyze collection data to enhance collections efficiency.

Skills

Leadership

Strategic planning

Debt collection laws knowledge

Analytical skills

Communication skills

Education

Bachelor's degree in business administration, finance, or related field

Master's degree or relevant certifications

Tools

Collection management software

CRM systems

Job description

MCI in Tampa, FL, is looking for a Debt Recovery Director to drive outbound collections efforts and enhance financial performance. This leadership role entails developing strategic initiatives, overseeing operations, and ensuring compliance with regulations.

The ideal candidate will possess a bachelor’s degree, substantial experience in debt collection, strong analytical skills, and leadership qualities. If you are results-driven and motivated to lead a high-performing team, we encourage you to apply!