Strategic Ops Analyst — Systems & Process Initiatives

Medical College of Wisconsin; Wauwatosa (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

403B retirement plan

Paid holidays

Tuition reimbursement

Job summary

The Medical College of Wisconsin is seeking a Business Analyst to partner with the Director of Operational Systems Strategy & Integration. You will analyze current workflows, map processes, gather requirements, and translate business needs into scalable system solutions across clinical and operational teams.

This role focuses on cross-functional collaboration, data-driven decision making, and change management to drive efficient, compliant processes in a complex research environment.

Qualifications

• Minimum required education: Bachelor's degree.
• Minimum required experience: 5 years.
• Preferred education: Master's in business administration, Information Systems, Healthcare Administration, Public Health, Business Analytics, or related field.
• Preferred experience: 5 years of business analyst experience supporting operational, technology, or process improvement initiatives.

Responsibilities

• Analyze current-state operational workflows and identify opportunities to improve efficiency, quality, scalability, and effectiveness.
• Facilitate process mapping sessions and document current-state and future-state business processes.
• Identify process gaps, redundancies, bottlenecks, and opportunities for standardization.
• Develop recommendations that improve operational performance and support strategic objectives.
• Support continuous improvement initiatives across operational and data-related functions.
• Partner with the Director to support execution of strategic operational systems initiatives.
• Translate business objectives into project scope, requirements, and implementation plans.
• Track action items, dependencies, risks, and decisions across multiple initiatives.
• Support prioritization of initiatives based on organizational value, complexity, and resource requirements.
• Contribute to the development of operational roadmaps and business cases.
• Elicit, document, and validate business requirements from diverse stakeholder groups.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Create business requirements documents, user stories, use cases, process models, workflows, and functional specifications.
• Collaborate with Information Technology teams to ensure business needs are accurately represented in system solutions.
• Support solution evaluation, testing, and implementation activities.
• Serve as a liaison between operational teams and technology teams.
• Facilitate communication among Data Operations, Statistical Operations, Information Technology, Project Management, and leadership stakeholders.

Skills

Business process analysis

Stakeholder facilitation

Requirements elicitation

Cross-functional collaboration

Data analysis

Process mapping

Education

Bachelor's degree

Master's degree

Tools

Visio

Power BI

Job description

The Medical College of Wisconsin is seeking a Business Analyst to partner with the Director of Operational Systems Strategy & Integration. You will analyze current workflows, map processes, gather requirements, and translate business needs into scalable system solutions across clinical and operational teams.

This role focuses on cross-functional collaboration, data-driven decision making, and change management to drive efficient, compliant processes in a complex research environment.