Strategic Operations & Transformation Leader

Truist; Richmond (VA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid holidays

Vacation & sick days

Job summary

Truist is seeking a senior operations leader to drive the optimization and transformation of business operations across cross-functional initiatives. The role partners with senior leaders to align priorities, accelerate modernization, and enable continuous improvement with data, automation, and AI-enabled capabilities.

The position requires a minimum of 10 years in business operations, a Bachelor's degree or equivalent, and in-office work five days a week in Truist hubs.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Skills

Microsoft Office

Education

Bachelor's degree or equivalent

Advanced degree preferred

Job description

Truist is seeking a senior operations leader to drive the optimization and transformation of business operations across cross-functional initiatives. The role partners with senior leaders to align priorities, accelerate modernization, and enable continuous improvement with data, automation, and AI-enabled capabilities.

The position requires a minimum of 10 years in business operations, a Bachelor's degree or equivalent, and in-office work five days a week in Truist hubs.