AI-Driven Operations & Strategy Leader

Truist Financial; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid time off

Pension plan

Restricted stock units

Deferred compensation

Job summary

Truist Financial in Atlanta seeks a senior operations leader to oversee cross-functional technology initiatives, design improvements, and automation to boost efficiency and customer outcomes. You will partner with senior leaders across business, technology, and data functions to align priorities, monitor performance, and drive continuous modernization in a complex, regulated banking environment.

This in-office role requires strong strategic thinking, governance, and mentorship to develop teams

Qualifications

• Bachelor's degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyzes, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Skills

Cross-functional leadership

Executive communication

Operational excellence

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Truist Financial in Atlanta seeks a senior operations leader to oversee cross-functional technology initiatives, design improvements, and automation to boost efficiency and customer outcomes. You will partner with senior leaders across business, technology, and data functions to align priorities, monitor performance, and drive continuous modernization in a complex, regulated banking environment.

This in-office role requires strong strategic thinking, governance, and mentorship to develop teams