Senior Strategy & Operations Analytics Leader

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

Truist Financial Corporation invites a senior business intelligence professional to design and deliver analytics that inform strategic decisions across the organization. You will build reporting, dashboards, performance metrics, and data storytelling capabilities that illuminate operational effectiveness, workforce trends, financial outcomes, and strategic objectives.

The role leverages advanced analytics, automation, AI, and data storytelling to identify trends, predict outcomes, and drive

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• 7+ years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Lead the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Identify, design, and implement process and technology improvements to enhance operational workflows.
• Collaborate with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyze and report on performance metrics to drive continuous improvement.
• Execute on operational technology strategies and initiatives to support business objectives.
• Integrate innovative solutions to improve business outcomes and operational effectiveness.
• Drive cost-optimization efforts and ensure compliance with policies and risk management standards.
• Communicate status, risks, and improvement plans to senior leadership.
• Provide coaching and leadership to junior team members.

Skills

Business processes

Office software

Education

Bachelor’s degree or equivalent education, training, and work-related experience

Tools

Microsoft Office

Job description

Truist Financial Corporation invites a senior business intelligence professional to design and deliver analytics that inform strategic decisions across the organization. You will build reporting, dashboards, performance metrics, and data storytelling capabilities that illuminate operational effectiveness, workforce trends, financial outcomes, and strategic objectives.

The role leverages advanced analytics, automation, AI, and data storytelling to identify trends, predict outcomes, and drive