Strategic Operations & Security Manager

Strongholdsecurityinc; Michigan; On-site; USD 36,000 - 42,000; Full time

Job summary

Stronghold Security Inc. is seeking an Operations Manager / security supervisor to implement robust processes and practices. You will formulate strategy, enhance performance, ensure compliance, and drive business development across client sites in Michigan.

You will enforce security policies, conduct risk assessments requiring site travel, and lead a security team to uphold vital protocols while delivering high client satisfaction.

Qualifications

• Minimum 3 years experience (5 yrs preferred) in security, administrative, or supervisor roles.
• Proven work history in a similar role.
• Knowledge of organizational effectiveness and operations management.
• Familiarity with business and financial principles.
• Good conflict resolution and leadership ability.
• Strong attention to detail.
• Ability to transform data into actionable, strategic decisions.
• Proficiency with computer software including MS Office, security management platforms, and incident reporting tools.

Responsibilities

• Supervise daily operations, ensuring task completion and cost-effective execution.
• Improve operational management systems, processes, and best practices.
• Manage compliance of the security team and company.
• Recruit, train, and supervise staff as needed.
• Investigate security incidents and prepare improvement reports.
• Collaborate across departments with clear communication.
• Know security laws, regulations, and industry best practices.
• Find ways to improve customer service quality.
• Implement business development and pursue active leads to increase profitability.

Skills

Leadership

Attention to detail

Data-driven decisions

Conflict resolution

Communication

MS Office

Security platforms

Incident reporting tools

Education

High school diploma

Associate's degree

Bachelor’s degree

Tools

MS Office

Security management platforms

Incident reporting tools

Job description

Stronghold Security Inc. is seeking an Operations Manager / security supervisor to implement robust processes and practices. You will formulate strategy, enhance performance, ensure compliance, and drive business development across client sites in Michigan.

You will enforce security policies, conduct risk assessments requiring site travel, and lead a security team to uphold vital protocols while delivering high client satisfaction.