Strategic Operations Programs Lead

WHOOP; United States; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Flexible vacation

Parental leave (18 weeks)

Stock options

WHOOP membership

Health benefits

Wellness stipend

Sleep incentive bonus

On-site Boston location

Job summary

WHOOP is seeking a Senior Business Operations Program Manager to join the Business Operations team in Boston. The role sits at the intersection of operational strategy and program management, leading high-priority cross-functional workstreams from planning through execution.

You will partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact.

Qualifications

• 5+ years of experience in business operations, strategic program management, management consulting, or operational strategy.
• Experience partnering with manufacturing, supply chain, hardware, quality, or memberships to drive impact.
• Proficient with project management tools and data-driven storytelling to influence stakeholders.

Responsibilities

• Develop operational strategies for new product launches and international expansion (cross-functional).
• Lead high-priority programs from planning through execution with measurable outcomes.
• Build and maintain project plans, cadences, and status reporting for leadership visibility.
• Identify risks early and drive issues to resolution with minimal guidance.

Skills

Ambiguity structuring

Data-driven decisions

Cross-functional planning

Executive communication

Tools

Excel/Google Sheets

Google Slides

Slack

Smartsheets

Job description

WHOOP is seeking a Senior Business Operations Program Manager to join the Business Operations team in Boston. The role sits at the intersection of operational strategy and program management, leading high-priority cross-functional workstreams from planning through execution.

You will partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact.