Senior Manager, Ops Strategy & Cross-Functional Initiatives

Whoop; Boston (MA); On-site; USD 150,000 - 185,000; Full time

Job summary

WHOOP in Boston, MA is seeking a Senior Manager, Business Operations to lead high-priority initiatives across Operations, Product, Hardware, Finance, Legal, Commercial, and Corporate Strategy. The role requires strategic thinking, disciplined execution, and cross-functional alignment to deliver measurable outcomes.

You will partner with senior leaders to translate strategy into actionable plans, drive multiple workstreams, and communicate progress with clarity in a fast-paced, evolving

Qualifications

• 8+ years of experience in Business Operations, Strategy, Consulting, Program Management, or a related field.
• Proven success leading multiple complex cross-functional initiatives in fast-paced, ambiguous environments.
• Excellent project and program management skills with ability to create structure and drive accountability.
• Strong strategic thinking and systems-level problem solving linking initiatives to business priorities.
• Proven ability to influence senior leaders without formal authority.
• Excellent executive communication and storytelling, distilling complex topics into recommendations and decisions.
• Strong analytical and business judgment, translating data into actionable insights.
• High adaptability as priorities evolve.
• High ownership, urgency, resilience; willing to push through ambiguity.
• Team-first, low-ego collaboration with credibility across functions.

Responsibilities

• Lead multiple high-priority, high-visibility strategic initiatives across Operations from scoping through execution and measurable outcomes.
• Translate ambiguous business objectives into clear strategies, workplans, milestones, decision points, and success measures.
• Drive complex cross-functional programs spanning Operations, Product, Hardware, Finance, Legal, Commercial, and Corporate Strategy.
• Create alignment across senior stakeholders, surface tradeoffs, resolve dependencies, and drive timely decisions to maintain momentum.
• Serve as a strategic thought partner to Operations leadership, developing recommendations and helping shape the path forward on critical initiatives.
• Anticipate risks, bottlenecks, and downstream implications; proactively develop mitigation plans and escalate when needed.
• Develop clear, compelling executive communications that synthesize complex information into decisions, recommendations, and progress updates.
• Partner with Analytics and other subject-matter experts to leverage data, generate insights, and build fact-based narratives that move initiatives forward.
• Identify opportunities to improve systems, processes, and ways of working beyond the immediate project, creating scalable impact across Operations.

Skills

Business Operations

Strategy

Program Management

Cross-functional Leadership

Executive Communication

Stakeholder Influence

Analytical Thinking

Adaptability

Job description

WHOOP in Boston, MA is seeking a Senior Manager, Business Operations to lead high-priority initiatives across Operations, Product, Hardware, Finance, Legal, Commercial, and Corporate Strategy. The role requires strategic thinking, disciplined execution, and cross-functional alignment to deliver measurable outcomes.

You will partner with senior leaders to translate strategy into actionable plans, drive multiple workstreams, and communicate progress with clarity in a fast-paced, evolving