Strategic Operations Manager – Supply Chain (Hybrid)

DealHub Ltd.; San Jose (CA); Hybrid; USD 149,000 - 193,000; Full time

Job summary

Cisco is seeking a Business Operations Manager to blend analytical, technical, and operational expertise to drive meaningful change. You will identify, triage, and drive strategic thinking on critical questions and roadblocks, delivering quantitative insights to engineering and leadership teams.

You will develop and track key operating metrics and lead cross-functional programs across departments and vendors.

Qualifications

• Hands-on experience developing and implementing quantitative operational models, capacity frameworks, or forecasting methodologies using complex datasets.
• Designing, deploying, and managing operational workflows and governance with engineering leadership and technical stakeholders.
• Experience establishing and tracking operational KPIs, performance metrics, and executive reporting for large-scale organizations.
• Managing complex, cross-functional operational programs across multiple technical departments, vendors, or business units.

Responsibilities

• Identify, triage, and drive strategic thinking on key questions, issues, and roadblocks facing the organization.
• Conduct quantitative research and data retrieval to deliver compelling recommendations to engineering and leadership teams.
• Collaborate on operational excellence projects and develop and track critical operating metrics.
• Turn strategic recommendations into actions across engineering and leadership teams.

Skills

Quantitative modeling

Operational workflows

KPIs & reporting

Cross-functional programs

Strategic thinking

Education

Bachelor's degree in Business Administration or related field

Master's degree (or equivalent)

Job description

Cisco is seeking a Business Operations Manager to blend analytical, technical, and operational expertise to drive meaningful change. You will identify, triage, and drive strategic thinking on critical questions and roadblocks, delivering quantitative insights to engineering and leadership teams.

You will develop and track key operating metrics and lead cross-functional programs across departments and vendors.