Senior Business Ops & Strategy Manager

Cisco Systems, Inc; San Jose (CA); Hybrid; USD 149,000 - 193,000; Full time

Job summary

Cisco Systems, Inc is seeking a Business Operations Manager in San Jose, CA, with a strong background in analytics, data-driven decision making, and cross-functional coordination. You will work on operations optimization, governance, and reporting, partnering with engineering leadership and multiple teams.

You will drive initiatives, develop metrics, and deliver actionable insights to scale our hyperscaler and data center operations while balancing daily needs with long-term capability building.

Qualifications

• Bachelor’s degree in Business Administration, Operations, Industrial Engineering, Computer Science, or a related discipline (or equivalent practical experience).
• Proven experience developing and implementing quantitative operational models, capacity frameworks, or forecasting methodologies using complex datasets.
• Proven experience designing, deploying, and managing operational workflows, processes, or governance frameworks with engineering leadership and technical stakeholders.
• Experience establishing and tracking operational KPIs and executive reporting across large-scale technical or supply chain organizations.
• Demonstrated experience managing complex, cross-functional operational programs across multiple technical departments, vendors, or business units.

Responsibilities

• Blend analytical, technical, and operational expertise to drive meaningful change.
• Conduct quantitative research and complex data retrieval to support recommendations for engineering and leadership.
• Collaborate on critical operational excellence projects and track key operating metrics.

Skills

Quantitative modeling

Capacity forecasting

Operational workflows design

KPI tracking

Cross-functional program management

Executive reporting

Education

Bachelor’s degree in Business Administration/ Operations/ Industrial Engineering/ CS

Master’s degree with 6+ years relevant experience

Job description

Cisco Systems, Inc is seeking a Business Operations Manager in San Jose, CA, with a strong background in analytics, data-driven decision making, and cross-functional coordination. You will work on operations optimization, governance, and reporting, partnering with engineering leadership and multiple teams.

You will drive initiatives, develop metrics, and deliver actionable insights to scale our hyperscaler and data center operations while balancing daily needs with long-term capability building.