Strategic Operations Manager – Hybrid

Cisco; San Jose (CA); Hybrid; USD 149,000 - 193,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with Cisco matching

Parental leave

Disability coverage

Life insurance

Paid time off

Volunteer time off

Job summary

Cisco Systems, Inc. is seeking a seasoned Business Operations Manager for our San Jose hybrid role. You will blend analytics, process design, and program leadership to drive strategic initiatives and operational excellence across Supply Chain and Engineering teams.

You will develop quantitative models, KPIs, and governance frameworks, partnering with executives to translate strategy into actionable plans while balancing short-term needs with long-term capability building.

Qualifications

• Degree plus 10+ years in business operations, technical program management, or consulting.
• Experience developing quantitative operational models, capacity frameworks, or forecasting methods using complex data sets.
• Experience designing and managing workflows, governance with engineering leadership and stakeholders.

Responsibilities

• Drive strategic thinking and triage key questions and roadblocks.
• Conduct quantitative research and data retrieval to inform recommendations.
• Develop and track critical operating metrics and KPIs for leadership.
• Lead cross-functional programs across multiple technical departments and vendors.

Skills

Quantitative modeling

Operational analytics

Forecasting

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration or related

Master’s degree in related field

Job description

Cisco Systems, Inc. is seeking a seasoned Business Operations Manager for our San Jose hybrid role. You will blend analytics, process design, and program leadership to drive strategic initiatives and operational excellence across Supply Chain and Engineering teams.

You will develop quantitative models, KPIs, and governance frameworks, partnering with executives to translate strategy into actionable plans while balancing short-term needs with long-term capability building.