Global Service Supply Chain Solutions Architect
Cisco Systems, Inc
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Cisco Systems, Inc. is seeking a Service Supply Chain IT Analyst who will partner with global teams to design, implement, and optimize scalable IT solutions for service operations.
You will translate complex service supply chain requirements into functional architectures, processes, and system improvements that drive efficiency, visibility, and SLA attainment. Strong collaboration with IT and business stakeholders is essential.
Qualifications
- Bachelor’s degree or higher with 5+ years in IT/Business Analysis for service supply chain.
- Experience in Return Merchandise Authorization, warranty entitlement, depot repair, reverse logistics.
- Ability to author functional integration specs for REST/SOAP APIs and event-driven architectures.
Responsibilities
- Translate business requirements into functional architectures and user journeys across global Service Supply Chain.
- Configure service supply chain applications supporting order management, RMA, depot repair, inventory, logistics, and settlements.
- Lead SIT and UAT, cutover planning, and production releases; support global rollouts.
Skills
Education
Tools
Job description
Cisco Systems, Inc. is seeking a Service Supply Chain IT Analyst who will partner with global teams to design, implement, and optimize scalable IT solutions for service operations.
You will translate complex service supply chain requirements into functional architectures, processes, and system improvements that drive efficiency, visibility, and SLA attainment. Strong collaboration with IT and business stakeholders is essential.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
