Strategic Operations Manager: AI, Data & Cross-Team Impact

Honeycomb Insurance; Chicago (IL); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Bonus

Employee stock options

401(k) match

Flexible paid time off

Paid national holidays

Job summary

Honeycomb Insurance is seeking a Business Operations Manager in Chicago. You will lead cross-functional initiatives, design processes, and drive operational improvements across underwriting, marketing, sales, RevOps, Support, Product, and R&D.

The role emphasizes data-driven decisions, AI tooling, and scalable workflows. You will report to the Director of Customer Service and Business Operations, work in a hybrid mode from the Chicago office three days a week, and collaborate with senior leaders

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 5+ years of experience in consulting, operations management, underwriting operations, finance or strategic initiatives.
• Strong leadership experience managing cross-functional teams and driving projects to tangible results.
• Strong data analysis skills using analytics tools (Excel, Tableau) to inform decisions.

Responsibilities

• Lead cross-functional initiatives with input from teams and leaders across the company.
• Manage initiatives from analyses and business case development to planning, execution, reporting and impact tracking.
• Identify where AI tools can automate operational work and deploy scalable solutions.
• Develop data-driven insights and dashboards to monitor KPIs and outcomes.
• Provide updates to senior leadership on project status, risks and results.

Skills

Data analysis

Cross-functional leadership

Project management

Stakeholder management

Education

Bachelor's degree in Business Administration

MBA (preferred)

Tools

Excel

Tableau

Job description

Honeycomb Insurance is seeking a Business Operations Manager in Chicago. You will lead cross-functional initiatives, design processes, and drive operational improvements across underwriting, marketing, sales, RevOps, Support, Product, and R&D.

The role emphasizes data-driven decisions, AI tooling, and scalable workflows. You will report to the Director of Customer Service and Business Operations, work in a hybrid mode from the Chicago office three days a week, and collaborate with senior leaders