AI & Operations Transformation Strategist (Hybrid)

AmTrust Financial Services, Inc.

United States

Hybrid

USD 114,700 - 160,000

Full time

14 days+

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Job summary

AmTrust Financial Services, Inc. seeks a Strategic Consultant, AI & Operations Transformation to partner with senior leaders across Operations, Claims, Product, IT and Data to define North Star visions and translate them into executable, measurable plans.

The role focuses on AI, automation and process redesign within an internal management consulting context, offering a hybrid work model (4 days in office, 1 day from home) and a path to tangible value realization.

Qualifications

  • 3–5 years at a top-tier management consulting or transformation firm.
  • Proven ability to redesign processes in automation/AI contexts.
  • Strong problem framing, root-cause analysis, and actionable recommendations.
  • Experience working with senior stakeholders across business, IT, and analytics.

Responsibilities

  • Define future-state North Stars for priority workflows and AI-enabled transformations.
  • Benchmark initiatives against North Stars to assess alignment and impact.
  • Assess deployment readiness and define action plans to reduce risk and accelerate value.
  • Lead current-state assessments to identify inefficiencies and redesign opportunities.
  • Translate redesigned workflows into business, product, and technical requirements for delivery teams.
  • Communicate complex topics in executive-ready, concise formats.

Skills

Structured problem-solving
Executive communication
Process redesign
Stakeholder management
Data-driven analysis
Automation experience
AI awareness

Education

MBA or related Master’s degree

Job description

AmTrust Financial Services, Inc. seeks a Strategic Consultant, AI & Operations Transformation to partner with senior leaders across Operations, Claims, Product, IT and Data to define North Star visions and translate them into executable, measurable plans.

The role focuses on AI, automation and process redesign within an internal management consulting context, offering a hybrid work model (4 days in office, 1 day from home) and a path to tangible value realization.

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