Strategic Operations Leader — Services & Growth

RSM US LLP; Charlotte (NC); Híbrido; USD 103.000 - 176.000; Jornada completa

Descripción de la vacante

RSM US LLP in Charlotte seeks an experienced Consulting Operations Manager to partner with leadership, drive strategic initiatives, and optimize operational performance. You will identify improvements, manage new service lines, and coordinate with HR, technology, sales, marketing, finance, and legal to support client solutions.

The role requires 5+ years of management-level experience, a bachelor’s degree, and strong analytical and MS Office skills.

Formación

• Bachelor’s degree required.
• Minimum of 5 years’ experience working with management level individuals.
• Experience in a professional services firm is preferred.
• Experience managing others in a team environment – direct or indirectly.
• Experience navigating a matrix reporting environment solving/resolving complex issues.

Responsabilidades

• Strategic Leadership Support and Execution. Support leadership and ensures the smooth functioning of the organization.
• Amplify the leader’s effectiveness and help translate strategic vision into action.
• Function as a strategic partner, managing key initiatives, facilitating communication.
• Partner strategically with assigned Consulting Leader(s) to develop leadership meeting objectives and agendas, facilitate leadership meetings, and provide management oversight to strategic and tactical imperatives.
• Participate in and contribute to the development and execution of growth strategies.
• Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, communication, and support needs affecting the successful delivery of client solutions.
• Partner with internal departments to develop, implement and maintain efficient and effective support processes.
• Manage and facilitate new service line development / deployment efforts and specific system implementations by working with service line leaders, technical counterparts, internal support functions, and vendors, as necessary.
• Performance Analysis: Utilize performance reports and systems to turn financial data into insight, monitor profitability, and plan attainment, giving leaders the reporting they need to run the business.
• Strategy Implementation Management Initiative Management: Participate in turning strategic objectives into actionable initiatives, developing implementation plans and performance measurements for the ongoing success of the initiative.
• Recognize and determine the appropriate corrective action to ensure projects are delivered on time, within budget and scope.
• Provide interim hands‑on leadership, management, and oversight to troubled initiatives on an as‑needed basis.
• Change Management – Partner with Consulting Leaders to provide change management support for internal initiatives.
• Operational Team Management – Provide oversight, performance management, development, coaching and exit counselling of assigned operational team members.

Conocimientos

Strategic leadership

Project management

Stakeholder management

Advanced MS Office

Analytical skills

Educación

Bachelor’s degree

Herramientas

Visio

Descripción del empleo

RSM US LLP in Charlotte seeks an experienced Consulting Operations Manager to partner with leadership, drive strategic initiatives, and optimize operational performance. You will identify improvements, manage new service lines, and coordinate with HR, technology, sales, marketing, finance, and legal to support client solutions.

The role requires 5+ years of management-level experience, a bachelor’s degree, and strong analytical and MS Office skills.